Enhance Your IT Monitoring and Management with MSPintegrations for Zabbix and Autotask

Integrate Zabbix's powerful monitoring capabilities with Autotask's efficient task management using MSPintegrations. Automate incident response, streamline operations, and improve efficiency by transforming real-time monitoring data into actionable insights.

Key Benefits for Your IT Operations


Automated Alert Management

Streamline your IT management processes by automatically converting Zabbix alerts into Autotask tickets. Reduce response time and ensure each incident is managed efficiently without missing any crucial updates.

Enhanced Data Insights

Leverage Zabbix’s comprehensive monitoring data and directly link it to Autotask project management. This ensures your teams have all the necessary information at their fingertips to make informed decisions.

Seamless Workflow Integration

Simplify and automate your operations by integrating essential IT tools. This integration allows your team to stay focused on strategic tasks rather than getting bogged down by manual incident logging and follow-ups.

Use Cases

Critical Incident Management:

Automatically generate Autotask tickets from critical Zabbix alerts, ensuring your IT support team can respond swiftly and efficiently to system issues.


Resource Monitoring and Configuration:

Use Zabbix to monitor devices and automatically create or update configuration items in Autotask. This ensures real-time updates and accurate documentation across the board.


Proactive Maintenance Alerts:

Set automated triggers for planned maintenance or performance degradation, allowing IT teams to take preventive actions and minimize downtime through predefined Autotask workflows.

Frequently Asked Questions

  • How does MSPintegrations enhance Zabbix's capabilities?:

    MSPintegrations allows Zabbix alerts to seamlessly trigger workflows in Autotask, enabling automatic ticket creation, updates, and resolutions, thus streamlining IT operations.

  • Can I customize the workflows integrated between Zabbix and Autotask?:

    Absolutely, you can create custom workflows in MSPintegrations to suit your specific business processes and IT management needs, ensuring flexibility and adaptability.

  • What are the key requirements to set up this integration?:

    You need a working instance of Zabbix that can send outbound emails. You will create a new mailbox in MSPintegrations to receive the email alerts from Zabbix and create and update Autotask tickets for the alerts.

Why Choose MSPintegrations?


Tailored for Autotask Users

Purpose-built for IT teams who rely on Autotask for managing customer relationships and support.

Designed for Zabbix Ecosystem

Built to integrate effortlessly with Zabbix.

Focus on What Matters

Minimize disruptions and free up your engineers to focus on strategic initiatives.

Get Started Today

Sign up for a FREE trial and see how easy it is to transform your Zabbix-Autotask workflows. MSPintegrations is the key to smoother ticket management, fewer manual tasks, and faster problem resolution