Unleash the Power of Seamless Integration between Fortinet and Autotask

Streamline your IT service processes with the powerful integration of MSPintegrations and Fortinet into Autotask. For IT service companies and MSPs, managing network security alerts can be a cumbersome task. By bridging Fortinet's robust security infrastructure with Autotask's versatile service management platform, MSPintegrations empowers your team to automate ticket creation, data synchronization, and workflow efficiency. Say goodbye to manual data entry and gain real-time insights into network performance and security incidents. Experience a new level of operational excellence by ensuring all Fortinet alerts are accurately logged and managed in Autotask, allowing your team to focus on what truly matters – delivering exceptional service and security to your clients.

Key Benefits for Your IT Operations


Automated Network Alert Handling

Effortlessly transform Fortinet security alerts into actionable Autotask tickets. Save time and enhance your response efficiency by automating the process.

Enhanced Data Accuracy and Reporting

Gather rich data from Fortinet alerts and link them directly to Autotask configuration items, ensuring accuracy and comprehensive reporting across your managed network devices.

Customizable Workflows for Optimized IT Management

Design workflows that auto-update, close tickets, or escalate incidents based on Fortinet alert priorities. Keep your team proactive and informed with real-time updates.

Use Cases

Network Performance Monitoring:

Convert Fortinet alerts about network traffic anomalies into Autotask tickets, ensuring all performance issues are addressed promptly and systematically.


Security Incident Management:

Automatically create and manage security incident tickets in Autotask whenever Fortinet detects potential threats, streamlining your incident response efforts.


Customer Asset Management:

Utilize Fortinet data to create or update asset information in Autotask. Enhance your customer records with detailed device and security configurations.

Frequently Asked Questions

  • How does MSPintegrations identify relevant Autotask entities from Fortinet alerts?:

    Our solution analyzes the contents of Fortinet’s alerts to extract identifiers such as device serial numbers or IPs, accurately linking them to the corresponding Autotask entities.

  • Can MSPintegrations handle different types of Fortinet alerts?:

    Yes, MSPintegrations can be customized to parse various Fortinet alert types, converting them into specific actions or ticket updates based on your business rules.

  • Is it possible to trial this integration?:

    Absolutely! Sign up for a free trial and experience the power of automated integration between Fortinet and Autotask without any commitments.

Why Choose MSPintegrations?


Tailored for Autotask Users

Purpose-built for IT teams who rely on Autotask for managing customer relationships and support.

Designed for Fortinet Ecosystem

Built to integrate effortlessly with Fortinet.

Focus on What Matters

Minimize disruptions and free up your engineers to focus on strategic initiatives.

Get Started Today

Sign up for a FREE trial and see how easy it is to transform your Fortinet-Autotask workflows. MSPintegrations is the key to smoother ticket management, fewer manual tasks, and faster problem resolution