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LOVE IT. I recommend it OFTEN on Facebook and Reddit when the question comes up. Extremely powerful on the Email2AT Advanced side.
Email2AT allows you to create fully customized inbound email workflows for Autotask.
Extract text using regular expressions and text matching. Create and update any available Autotask API entity (tickets, accounts, configuration items, contracts, billing items, etc).
Use MSPintegrations to intelligently process emails destined for Autotask
Extract text from any part of the email, and use that text to associate a new Autotask ticket to the correct organization, contact, asset, or contract.
When a monitoring tool sends multiple emails over the lifecycle of a single incident, MSPintegrations will associate all the emails to a single Autotask ticket.
If you can dream it, and if the Autotask API supports it, you can build it with MSPintegrations. Create specific workflows for specific problems.
testimonials
LOVE IT. I recommend it OFTEN on Facebook and Reddit when the question comes up. Extremely powerful on the Email2AT Advanced side.
The product is awesome, couldn’t run my business without it. And the support is top notch.
Email2AT is great - no issues. Just gets the job done.
I like the customisability and granularity.